On this page, you will find all of your payments, charges and refunds. You may request a refund at any moment if you are unsatisfied with your tutor or if you would like a refund of unused prepaid hours. If any of this information is incorrect, please contact us, describe the discrepancy, and we'll correct the error. Please login to view your information.
1) My Payments
Is a recent payment missing? If you didn't log in before submitting a payment, it may take a few hours for the payment to show up on your account. If you're just about to meet with your tutor, show him/her a copy of your PayPal confirmation e-mail.